Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. Our estimates for United States Canada, Europe, Australia, New Zealand, Central & South America, Asia, Africa is 5-20 business days.*
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside of our control (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside of our control.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message at support@vistario.shop
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
CUSTOMER COMMITMENT
We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.
PASSION FOR OUR WORK
We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure. We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.
INSPIRATION AND CREATIVENESS
Get the treat that you deserve and indulge in amazing products, we cater for all tastes. Shopping has never been more enjoyable!
recycled
Stylish, comfortable and eco-friendly. A great buy!
i'm loving my new hexy seat covers. installation was quick thanks to those handy hooks at the bottom
I am really impressed with how snugly these sit on my car seats – no annoying adjustments needed while driving!”
Quick installation and no-slip grip. Love them!
What sets these apart is the quick and secure installation. The seat anchors, headrest straps, and hooks at the bottom make it a breeze to set them up.
I'm really happy with this purchase...no slipping or sliding around...they're stuck in place securely due to star-shaped rubber dots underneath!
These covers are durable, but would like to have in another color also
These car seat covers are so much better than other brands I've tried. Installation was easy thanks to those handy hooks at the bottom.
Amazing quality! They stay put while drivingli>
The quality of these car seats is top-notch! You can tell they've used premium materials - the velour feels soft while eco-leather adds an elegant touch.
I am absolutely thrilled with these seat covers. They were super easy to install, don't slip around on my seats and look fantastic too!
Easy to install with fit.
These cover sets have transformed my car's interior! Not only do they look great but also provide excellent stability during drives due their anti-slip feature.
Amazing quality! They stay put while drivingli>
Impressive
Installing these was such an effortless task thanks to durable seat anchors & headrest straps provided. Moreover, they're crafted from eco-friendly materials which is a big plus for me.
The star-shaped rubber dots underneath provide excellent grip, ensuring the covers stay in place. I'm really impressed with the thoughtfulness of design!
The comfort and style these seat covers provide are second to none. They're made from soft velour and smooth eco-leather, which not only feels great but also adds a touch luxury to my car's interior. The star-shaped rubber dots on the bottom ensure they stay firmly in place during drives, making for a much more enjoyable ride.
Transformed my car's interior completely. Highly recommend.
I'm incredibly impressed with these seat covers. Not only were they super easy to install thanks to the durable anchors and straps provided, but their slip-resistant stability is top-notch too! I've never had covers that stay put so well before.
Transformed my car's interior completely. Highly recommend.
Impressed by the quality of these seat covers.
I'm seriously impressed with these seat covers. The installation was a breeze, they fit perfectly and the non-slip is fantastic. I no longer have to adjust them while driving.
Finally found some high-quality seat covers that are easy to install and don't move around on seats!