Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. Our estimates for United States Canada, Europe, Australia, New Zealand, Central & South America, Asia, Africa is 5-20 business days.*
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside of our control (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside of our control.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message at support@vistario.shop
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
CUSTOMER COMMITMENT
We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.
PASSION FOR OUR WORK
We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure. We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.
INSPIRATION AND CREATIVENESS
Get the treat that you deserve and indulge in amazing products, we cater for all tastes. Shopping has never been more enjoyable!
I bought this thing for my friend's dog, and let me tell you, it's been a game-changer! We put him in the car seat, and he immediately curled up and got all cozy. You could see how much he loved the softness of it. While my friend was driving, her dog tried to climb into the driver's seat, but thankfully, he couldn't get out of his own car seat. Phew! It's such a relief because her previous dog used to crawl onto the floorboard of the driver's seat, which is super dangerous. When my friend told me about the problem, I knew I had to order this car seat for her new dog. It's made their car rides much safer and more enjoyable for both the dog and the driver!
I've got this awesome thing for my little puppy, and he absolutely loves it! I had it on the floor at home, and he would just plop down and take a nap in it. The cushion is super comfy, and the sides give him a cozy feeling. What's even better is that I can attach it to the car seat. It keeps my pup comfortable and secure during our rides. It's a win-win!
My dog absolutely loves it. It provides a cozy and secure spot for him to relax during our drives. It's been a worthwhile investment for our adventures together.
This travel bed is a true gem. It's small but mighty! My dog enjoys the snug space, and I appreciate how easy it is to set up and fold down. Perfect for quick trips or longer adventures. Definitely one of the best purchases I've made for my four-legged companion.
Wow! This car seat is incredible. It's a lifesaver for our road trips. My dog feels so safe and snug in it. Highly recommend it to all pet parents out there!
I recently discovered this adorable mini travel bed, and it's perfect for my small pup. The compact size is great for fitting in the car without taking up too much space. The plush cushioning provides a cozy retreat for my furry friend. It's like a little slice of heaven for him during our travels. Love it!
I can't express how much I adore this car seat/bed for my dog. It's a total game-changer for our adventures! The design is genius, with adjustable straps to ensure a perfect fit in any car. The plush padding provides ultimate comfort, and my pup can't get enough of it. Plus, it's a breeze to clean, which is a huge bonus.
satisfactory
I can't stop raving about this car seat/bed combo I got for my fur baby. It's been a total game-changer for our road trips! Not only does it keep my pup safe and secure, but it also provides a super comfy spot for him to relax. I love that it's adjustable, so I can make sure it fits perfectly in the car. And the best part? It's so easy to clean! Trust me, this is a must-have for any pet parent on the go.
I’m a fan. It’s easy to install and remove. The dogs seem to like it’s more comfortable than the leather and heated seats. I do wish it elevated the pups just a little more - I might insert something in there, but otherwise - it’s good.
This travel bed has been a lifesaver for our road trips with our furry friend. It's so easy to set up and provides a cozy retreat for our dog. The durable construction gives us peace of mind knowing that he's secure during the ride. We love the added pockets for storing treats and essentials. It's made our travel experiences much more enjoyable, and our pup seems happier than ever!
It's compact yet super comfortable. My dog loves curling up in it during our road trips. The adjustable straps ensure a perfect fit, and the soft padding keeps him relaxed.
I'm in awe of this spacious car seat/bed! It's big enough to comfortably accommodate my larger dog. The quality is impressive, and the thoughtful features like the built-in leash attachment and storage pockets make it even more practical. It's a lifesaver for our family trips!
I can't recommend this car bed enough. My pup gives it two paws up, and I give it a perfect five-star rating!
You won't believe how much my dog loves this travel bed! We recently took a long road trip, and this bed made all the difference. It kept my pup cozy and secure throughout the journey. I was a bit worried about the size, but it's just perfect for him. Plus, it's super easy to assemble and dismantle, which is a huge plus when you're always on the move. This bed has quickly become our go-to travel essential!
Let me tell you about this amazing car seat/bed I got for my dog. It's been a total game-changer for our road trips! The best part? It's super easy to use. I just pop it in the back seat, secure it with the straps, and voila! My furry buddy is all set for a comfy and safe ride. He loves it so much that he even falls asleep in it sometimes. It's a must-have for any pet parent who loves traveling with their furry friend!
This travel bed is a true gem. It's small but mighty! My dog enjoys the snug space, and I appreciate how easy it is to set up and fold down. Perfect for quick trips or longer adventures. Definitely one of the best purchases I've made for my four-legged companion.
Our car rides with our dog have never been better since we got this fantastic travel bed. It's like a little sanctuary for our furry friend!
I recently discovered this awesome car seat for dogs, and it's been a game-changer for our road trips. My furry friend absolutely loves it! Whether we're embarking on a short drive or a long adventure, this cozy bed keeps him comfortable and secure. The best part is that it's super easy to install and adjust to fit any car seat. I'm thrilled to have found such a practical and comfortable solution for our travels!
Perfect for long drives and spontaneous adventures.
I recently discovered this incredible travel bed for dogs, and let me just say, it's paw-some! It's designed with convenience in mind. I can easily fold it up and take it with me wherever we go. The best part is that it's machine washable, which is a lifesaver when my pup gets a little too excited during our adventures. It's become his favorite spot in the car, and I can't blame him. It's like having a cozy home away from home!
Our pup absolutely loves it! He happily curls up in his cozy spot, enjoying the ride while feeling safe and snug. It's the perfect solution for traveling with our pet!
I can't express how grateful I am for this travel bed for my dog. It's been a lifesaver during our frequent car rides. Not only is it incredibly easy to set up, but it also provides a safe and comfortable space for my pup. The bed has adjustable straps that keep him in place, preventing any sudden movements during the journey. He's so content and relaxed in it that he often dozes off peacefully. This product has truly transformed our car rides for the better!
Cozy, awesome, dog loves it so much it's ridiculous. SUPER comfy.
fine